gogoChina Privacy Policy
Effective Date: September 4, 2025
Welcome to the gogoChina application (hereinafter referred to as the "App" or "We"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. Please read this policy carefully. If you do not agree with this policy, please do not use our App.
1. Information We Collect
We may collect the following types of information to provide our services, including travel-related information and communication features:
- Personal Information: When you register or use the App, we may collect your name, email address, username, and other contact details. If you choose to use third-party login services such as Google or Apple, we may receive basic personal information (e.g., email address or user ID) from these providers.
- Usage Data: We collect information about how you use the App, including your IP address, device type, operating system, browser type, access time, pages viewed, forum interactions (e.g., posts, comments), and location data (if you enable location services).
- Crash and Performance Data: We use Firebase Crashlytics to collect anonymous information about App performance and crashes, including device model, operating system version, crash stack traces, and usage patterns, to help us diagnose issues and improve the App.
- Forum and User-Generated Content: Travel-related information, comments, photos, or other content you post in the forum.
- Device and Log Information: Automatically collected log data, including diagnostic information and performance data, to improve App functionality.
- Other Information: Any other information you voluntarily provide, such as feedback or support requests.
We only collect information necessary to provide our services and strive to minimize data collection.
2. How We Collect Information
- Directly from You: Through registration, login, forum interactions, or feedback submissions.
- Automatically: Using cookies, pixel tags, Firebase Crashlytics, or other tracking technologies to record your App usage and performance data.
- From Third Parties: Such as Google or Apple login service providers, or Firebase Crashlytics for crash reporting. We ensure these third parties comply with privacy standards.
If you do not provide certain information, some features (e.g., forum interactions) may be unavailable.
3. How We Use Information
We use your information to:
- Provide and maintain App services, including travel-related recommendations and forum features.
- Process your registration and login, including third-party login integration.
- Personalize your experience, such as providing location-based travel suggestions.
- Analyze crash and performance data via Firebase Crashlytics to improve App stability and functionality.
- Analyze usage patterns to enhance the App.
- Send service-related notifications, updates, or promotional messages (you may opt out at any time).
- Comply with legal requirements or protect our rights.
We will not use your information for purposes inconsistent with this policy.
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Such as hosting services, Firebase Crashlytics, analytics tools, or payment processors, to help us operate the App. These providers are limited to using information only for our services.
- Third-Party Login Providers: Such as Google and Apple, for authentication purposes.
- Legal Requirements: We may disclose information if required by law, court order, or government investigation.
- Business Transfers: If the App is acquired or merged, we may transfer information to the new owner.
- Your Consent: With your explicit consent.
We do not sell your personal information to third parties for marketing purposes.
5. Data Storage and Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure, including encryption, access controls, and more. Firebase Crashlytics data is stored anonymously and follows its privacy protection measures. We retain your information only for as long as necessary. Once no longer needed, we securely delete or anonymize the data.
6. Your Rights and Choices
We take all reasonable precautions to ensure that the data we collect, retain, use, and disclose is accurate, complete, and up-to-date. However, the accuracy of this data largely depends on the information you provide. You have the right to access and correct your data. We recommend that you:
- Notify us of any errors in your data;
- Inform us promptly of any changes to your data.
If you wish to access or modify any data we hold about you or request the deletion of any information no longer necessary for providing services, you may contact us using the methods outlined in the "How to Contact Us" section.
7. Children's Privacy
Our App is not intended for children under the age of 13. If we discover that we have collected information from a child under 13, we will delete it immediately. Please do not allow children to use the App without parental consent.
8. International Data Transfers
Your information may be transferred internationally in accordance with applicable laws.
9. Data Deletion
You have the right to request the deletion of your personal information stored by gogoChina. If you wish to delete your account and associated data, please submit an account deletion request within the App.
10. Changes to This Policy
We may update this policy from time to time. If there are significant changes, we will notify you via the App or email. Continued use of the App constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this policy or wish to exercise your rights, please contact us at:
Email: gogochinaapp@gmail.com